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How pet care professionals handle even small details after a pet’s death matters to grieving families

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I give my families whose pets have died—and my serving the family in the capacity of acting as caregiver to their pet is no longer needed—agency on how and when their keys are returned to them. Though I have a contract with my families that details the terms of my having possession of their house keys and their return, I recognized long ago that the act of my handing their keys to them is surprisingly difficult for many of them. This is especially true when a pet has navigated the journey of age-related decline or a life-limiting illness and I’ve walked alongside them and their family to the end. And so, I proceed thoughtfully. Essentially, I’m asking permission to engage in this interaction, though it involves a seemingly benign detail, am giving it what I’ve come to know is the thoughtfulness that it deserves. After all, I’ve forged a bond with the pet and the family through our time together, and understand the gravity of what has been experienced.  Below is ...