Wednesday, April 8, 2020

The out-of-order death of a pet poses brutal challenges

It’s not uncommon for me to be brought on board by a family to tend to their pet who has received a life-limiting illness or is experiencing age-related decline (in many cases, both)—and for them to have much-younger pets as well. The former tends to be the focus of my care and tending of course, but as any family in this situation will tell you, the other pets become just as much a part of the equation because they’re as much a part of the family unit. 

It’s no secret that the younger pets lend a sense of lightness to the overall situation and in themselves offer some respite from the day-to-day changes, decision making, monitoring of a pet who is in delicate health. In fact, I often remind my families that though the pangs of guilt that they experience from having fun with their younger pets and tending to their emotional and mental needs are completely normal, resisting that and setting time aside for play and all else can actually make them a better caregiver to that pet whose needs are increasing and abilities changing. 

I’ll admit, those interactions are good for me, too. 

I don’t think it’s lost on anyone whose pet has died after a long period of decline that the younger pet is a font of respite from the grief hangover that is experienced. The absence of medication regimens, tending to hygiene, the worry of getting home in a timely fashion to get an aging dog out to potty—yes, that is a welcome thing. The more carefree aspects of focusing on sharing life with a younger, healthier pet that we have a bonded relationship are definitely something to look forward to. 

And for some families, in the midst of caring for the pet in delicate health and all that is associated with it, their world crashes in. 

The usually robust, younger pet seems a little off. Or very much so. And then it’s revealed that they are in fact quite sick and a bigger conversation—one that blindsides—needs to be had. Perhaps, even, it’s an accident, or the negligence of another party that causes the unfolding of events. And then the beloved pet that was counted on to be a part of the family for years is then gone, not from memory, but sight and earshot and so many memories that will never be. 

The out-of-order death of a pet is especially brutal, just as it is with a human counterpart. Though I think in many ways, maybe more so: the representation that pets hold in one’s daily life can be much more tethered than other relationships. We often spend far more time thinking about and tending to the care of pets more than we might our human loved ones because pets inherently depend on us. And walking through the grief of a pet that died suddenly and far too soon all whilst navigating another pet’s terminal illness possesses a layer of difficulty that is unmatched. 

And so, that reliable buffer of being able to depend on the younger pet vaporizes. We’re left with emotions and grief that we didn’t expect to grapple with, and yes, confusing degrees of guilt often bubble up. It can be especially complicated having this unfold—contending with the usually stuffed-down anticipatory grief associated with knowing that we’ll be saying goodbye to one pet, and then of course living in a culture where the all-too-common accompaniment of disenfranchised grief is already so prevalent. The social interactions in our personal and professional lives can ride roughshod over us: the questions, comments and avoidance from others, well-meaning and not; the tone-deafness of the trauma that is so prevalent with these losses. This is of course married with, ‘how do I navigate losing the pet who is expected to die without my younger pet softening the blow?’.

So for those who are navigating the shock of an unexpected and life-limiting diagnosis of a younger pet, the sudden loss of another family pet sooner than you expected, grappling with how to grieve the loss of a pet that you at first blush thought would carry you through the expected death of another—you are seen, heard, acknowledged. This kind of loss and grief is very real and challenging to wade through. Know who the trusted parties are that you can confide in, and seek them out. And don’t apologize for taking custody of any kind of grief sooner than you might have expected. The out-of-order grief after a pet dies is as uncomfortable, confusing and gutting as any that is experienced. 


Lorrie Shaw is a Certified Professional Pet Sitter, holds a certification in Pet Loss and Grief Companioning, and is owner of Professional Pet Sitting, where she specializes in pet palliative and pet hospice care support. She's also a member of International Association of Animal Hospice and Palliative Care, Pet Sitters International, Pet Professional Guild, International Association of Animal Behavior Consultants (supporting member), National End of Life Doula Alliance and Ann Arbor Area Pet Sitters. Lorrie can be found at lorrieshaw.com. She tweets at @psa2.

Sunday, February 2, 2020

How pet care professionals handle even small details after a pet’s death matters to grieving families

I give my families whose pets have died—and my serving the family in the capacity of acting as caregiver to their pet is no longer needed—agency on how and when their keys are returned to them. Though I have a contract with my families that details the terms of my having possession of their house keys and their return, I recognized long ago that the act of my handing their keys to them is surprisingly difficult for many of them.


This is especially true when a pet has navigated the journey of age-related decline or a life-limiting illness and I’ve walked alongside them and their family to the end. And so, I proceed thoughtfully. Essentially, I’m asking permission to engage in this interaction, though it involves a seemingly benign detail, am giving it what I’ve come to know is the thoughtfulness that it deserves.

After all, I’ve forged a bond with the pet and the family through our time together, and understand the gravity of what has been experienced. 

Below is an excerpt of an email recently sent to one of my families: 


This transition can be very difficult for my families with pets that have navigated fragile health and end-of-life, so whichever option is comfortable for you both, I’m happy to make happen—whenever you are ready, and only you know what that looks like. That said, I’d love to see you all if you’re up for it. 

Receiving their house keys back can be an emotionally-charged experience for a family, greeting me with their tear-filled eyes, sometimes sobs. It’s not uncommon for me to hear when they see me to blurt out, Nope, nope, I’m not ready. Please hang on to those keys a little longer. And specializing in animal palliative, hospice and end-of-life care support, I understand. 

Keys are powerful objects in themselves. They convey a sense of trust, of being allowed to have access to very personal spaces. They have an all-too-familiar sound when they’re in your hands. They have a distinct feel; their weight, their shape. Returning them to a family whose pet has died conveys a finality to them that is punctuated in that moment. Another opportunity to lean into the experience grief and mourning. 

How one feels about this transition is often tied to their overall grief journey. And in keeping with what is known about grief and mourning, it’s important to ensure that the grieving person’s lead is followed. And so I do. 



Lorrie Shaw is a Certified Professional Pet Sitter, holds a certification in Pet Loss and Grief Companioning, and is owner of Professional Pet Sitting, where she specializes in pet palliative and pet hospice care support. She's also a member of International Association of Animal Hospice and Palliative Care, Pet Sitters International, Pet Professional Guild, International Association of Animal Behavior Consultants (supporting member), National End of Life Doula Alliance and Ann Arbor Area Pet Sitters. Lorrie can be found at lorrieshaw.com. She tweets at @psa2.

Sunday, January 26, 2020

Pet Loss and Grief Companioning professionals: a viable 'third' option for families to seek support from after a pet's death

One afternoon many years ago, when I was having a conversation with one of my families after their pet died, I heard a response to something I offered in an effort to be 'helpful'. What I didn’t realize is the exchange helped me to see grief very differently, and it eventually pushed me further along on a unique path that led me where I am now.

I have no interest in listening to other people talk about their experience losing their pet, about their grief…

This resonated with me deeply. At first I thought it was just me because I tend to be exceedingly private about my personal life, and that includes anything regarding the deaths in my midst. Understanding that, in looking back I’m not even sure why I even suggested that a pet loss support group meeting might be helpful to this person. I know now that was widely accepted as just what was available, accessible to those grieving the loss of a pet. I’m better equipped, today.

People in pet loss support groups… they’re focused on their grief -- as you would expect. How can I go there and have an expectation of being seen, heard, understood in what I’m going through by others if they’re grieving? And I certainly can’t be expected to support them. I don’t want to. I’m too caught up in what’s going on in my own head to do that.

Oh boy. I can remember uttering those words years later in my own grief. Or at least thinking them. And fast forward years later, I know why they came so easily to that person -- and me. My intuition was good back then, and I’m grateful that I followed it, eventually.

We are generally pretty instinctive about how we need to move through our grief, we just need the right space and environment to do it. It’s when we don’t have that, when we are told the only option we have to have any sliver of a chance in having our grief seen and heard is to share grieving space with others, and in many cases, before we’re ready.

We all have a different set of tools and skillset in our toolbox to be with our grief, to navigate through it. And of course that’s true -- we’ve unique experiences with death, various types of loss, and grief, well… grief can be a shapeshifter of sorts. It assumes any form that it can take, to be heard, seen, acknowledged in, which for many of those who I’ve served over the years, can be disconcerting. It’s resilient like that, grief. It demands to have a front row seat, to be in your lap. Or at least sit side car.

Our culture is so grief-resistant, grief-repellent even, that if we see, hear or feel someone that is navigating the death of a loved one (or become aware that it’s happening), and this is especially true with disenfranchised grief, like that due to the loss of a pet -- we’ll find any way to push it, and them -- away. And so, until not so long ago, those wading through grief from the loss of a pet felt like they had no choice but to huddle together in groups designed just for them. Or, as I’ve seen in my ongoing training, they might be directed to talk to a mental health professional. Yes, people who are expressing normal grief because they’ve lost an animal companion are being referred to pet loss groups, and if they indicate that they’re not down with participating in a group setting, they are often at best referred to a list of mental health professionals to contact, if they’re not ignored altogether.

What’s often interpreted by the grieving when that occurs?


They feel dismissed. They feel like the only place their grief is allowed to come out to breathe is with another group of people who are grieving too. Or they come away feeling like their grief is a pathology. And for those who have the desire to get defensive about making those recommendations to the grieving, please don’t shoot the messenger. This is feedback that I’ve gotten from families over the years.

And we need to be clear: grief is not a problem, not a pathology. Grief is normal. We all experience it. Yes, even when our pets die. (That said, in less-common cases, like those involving complicated grief, the involvement of a mental health professional is beneficial.)

What seems to be the missing from this conversation? Certified Pet Loss and Grief Companioning professionals.

As those professionals, my colleagues and I trained in the art of being fully present to those grieving the loss of a pet -- not to assess or fix them, give them a road map, or resolve their grief. Our role is that of a bereavement caregiver, tending to those grieving and doing so without judgement, shame, grief ranking, or a prescription on how to grieve. We walk with the grieving. We hold space for them. We have earned the right -- earned the trust -- to hear the stories of those we serve.

The Companioning philosophy, developed by Dr. Alan Wolfelt, serves the grieving in a way that is antethetical to what can be more commonly seen in our culture -- as those who need to be ‘treated’. As you might have guessed, Companioning started out as a philosophy designed to be helpful to those mourning the loss of a human, and later, was scaled to meet the needs of those navigating pet loss. That doesn’t mean that one is more or less valuable than the other, rather it recognizes that the two experiences can be very different. One of the things that probably comes to mind in how that’s so is that euthanasia is in many cases a part of the landscape in pet loss, and that’s so very true.

Though we are trained to lead pet loss groups, many Pet Loss and Grief Companion professionals, like myself, find it more useful to offer our expertise by way of one-on-one time. In that format, the grieving person can have as much space as they need and express themselves freely, unencumbered. They are able to have themselves and their grief be heard, seen and acknowledged. We walk with those who have shared life with their pets who are either approaching their end or already have (anticipatory grief is just as gripping as the grief after a loss): yes, some people seek the help of a Pet Loss and Grief Companioning professional as they are navigating their pet’s later years not only when pets receive a life-limiting diagnosis or are wading through the fourth life stage. Those being Companioned also learn how to craft space for themselves, to advocate for themselves when they are faced with everyday situations where they don’t feel as supported as they should at work, home and elsewhere. Because quite honestly, not having interactions with others isn’t always a workable option -- and why should anyone have to wear a brave face constantly because their grief makes other people feel uncomfortable?

Pet Loss and Grief Companioning professionals bridge the gap that seems to exist when we lack the space to really be seen and heard in our grief by those in our midst, and with what else is available: pet loss groups and mental health professionals. The former isn’t conducive to moving through grief, and for many, the latter two aren’t necessary or useful. The truth is, as is evidenced by my experience in working with individuals in families after their pet’s death, the reason that things can get difficult as we grieve is that there is no healthy, natural atmosphere to give one and their grief the space they need -- or that space is squashed. Companions, whether we’re certified to work in a capacity associated with pet loss or that with the loss of a human, help create that space. And we’re experts on understanding that the real expert on grief, is the one experiencing it. Companioning doesn’t involve there, there attitudes or oh, I feel really bad for you, here… you should do this to feel better. It’s not sympathy, but empathy; it’s ...yes, this loss that you’re experiencing? It’s very real and hard and I can’t take it away, but I’m right here with you as you move through it.

Ahh yes, bearing witness.

Pet Loss and Grief Companioning is about working in our culture at-large to dismantle or at least weaken the notion that the grief over the loss of a pet somehow ranks lower than that of a human, that it belongs squarely in the category of disenfranchised grief, where it often sits now.

As Companioning professionals, we understand the essential needs of the mourning, and the importance of ritual in grief and how art, writing and other forms of creativity can be an expressive outlet for adults and children alike. Those whose focus is on pet loss understand how other family pets might be affected by a housemate’s death.

That said, most Pet Loss and Grief Companioning professionals are in some way tethered professionally or work in the trenches in the veterinary or pet care industries, though not all are.

After several years as a Certified Professional Pet Sitter, I had witnessed many an instance when one of my charges died, and their families were left with the kind of grief that only another that faced pet loss would recognize. I’d also experienced the loss of a companion animal -- three times in as many years, not to mention the death of my father not long before. What kept resonating through that journey is that grief deserves as much care and tending as new love (one won’t exist without the other, of course), and we don’t tell people to please get over your happiness, so why do that with grief?

And so, I made the decision after these experiences and others (including training as an end-of-life doula for humans, refining my hard and soft skills in working with pets who are in fragile health or dying and their families) to get more curious about what comes before, during and after a loss. My curiosity has proven to be a valuable asset, because that is essential to the Companioning philosophy. After discovering the Companioning model years ago, I decided to do the work of studying Pet Loss and Grief Companioning and earning my certificate under Coleen Ellis -- who herself graduated from Dr. Wolfelt’s grief studies program -- so that I could better serve my families and other individuals navigating through fresh or ripe grief after the loss of their beloved pet. And then I got more curious. I had more questions. And I studied and learned more about loss, grief, and how guilt, shame and judgement so easily swoop in as uninvited guests from outside and in and try to crowd out what’s really important as we mourn: being able to freely express ourselves when we need to in grief and being seen and heard as we do so. And I realized that my work as a Certified Professional Pet Sitter specializing in palliative, hospice and end-of-life care support allows me to have a unique perspective on loss and grief with the time I spend in the trenches, seeing what unfolds during these times of life, which is very much profound, intimate and personal for families.

It goes without saying that it seems logical for those mourning the loss of a pet to seek support in navigating their grief to gravitate toward a pet loss support group. It’s not uncommon for that bereaved person to mention to their pet care provider or veterinary practice staff that they are feeling the effects of a pet’s loss. It’s equally often the case that those professionals refer the person to a pet loss support group or a mental health professional.

And it’s important for all of them to know that while those are viable options and a fit for some, they are not the only ones. Certified Pet Loss and Grief Companioning professionals are capable and highly-skilled in pet loss bereavement care and offer it using a philosophy that honors the grief journey, without seeing it as something that needs to be ‘treated’; we walk alongside the grieving person. As I say frequently in my work -- in borrowing a quote from Ram Dass -- “...we are all just walking each other home.”

For more on connecting with a Pet Loss and Grief Companioning professional, click here.


Lorrie Shaw has trained as an end-of life doula and earned a certification in Pet Loss and Grief Companioning in 2017, which qualifies her to work in a professional capacity with families coping with the emotional toil with pets in end-of-life, as well as individuals seeking professional Companioning in their journey through pet loss and grief. She's a member of the International Association of Animal Hospice and Palliative Care, National End-of Life Alliance and Association for Pet Loss and Bereavement. She can be found at lorrieshaw.com, and tweets at @psa2.

Thursday, January 2, 2020

Easy-to-use product gives dogs with changing mobility and arthritis better grip on slippery surfaces

Mobility is one of the key changes that my families and I see with dogs, especially large and giant breeds, and it looms especially hard. It’s such an obvious sign that things are changing, and it can affect how a pet functions day-to-day and even interacts in a family unit.

When I’m doing a consultation with a geriatric pet, how well they ambulate is something I focus on and I’m happy to make suggestions on how that might be made safer and easier. Bare floors can be too slick for them to get traction on whilst making their way through a room, and causing them to slip, fall and even sustain an injury. Non-skid rugs, yoga mats and neatly-trimmed nails are common things that I recommend to aid in boosting traction and guarding against slips and falls, but there are other strategies.

Booties to protect draggy back paws and give a little more traction that’s lost with diminishing mobility, though those are not a good fit, excuse the pun, for every dog and for various reasons.

Though many professionals, myself included, suggest something like Dr. Buzby’s Toe Grips, they are most definitely not suitable for every dog. Getting them on, while a pretty simple process, can be stressful for both dog (and their humans) if said animal has an aversion to their paws being handled due to arthritis or anxiety about the interaction. One of my families noted that they waited until their pet was exhausted to attempt it, which as you can imagine still didn’t go over very well.

It’s not lost on me that in my area of specialty, I’m having many more physical interactions with pets -- medicating, giving injections, tending to hygiene, re-positioning, assisting with mobility -- and so making every interaction that I have with a companion animal be as free from stress and anxiety all the while doing so safely is foundational. It’s equally vital that my families are using whatever strategies that are as low-stress and safe while effective to tend to their pets: this supports the human-animal bond. Interactions that cause families and pets stress and anxiety often slowly chip away at the human-animal bond with the negative or fearful reactions of pets. As a pet care professional specializing in fourth life-stage support, its clear to me that bond is the single most important thread in the equation.


I’m happy to offer up one easy strategy to families to offer pets sure footing, and it involves minimal physical handling, so it’s good for even the most touch-averse dog.

Bio-Groom’s Show Foot -- easily available through online retailers -- is a product that handlers have used in the ring to give their show dogs better traction on slippery floors, and it’s one that some of my families have found helpful. Whether you’re at home or at the vet clinic, this convenient product can be quickly sprayed on the pads of the paws to instantly give dogs the extra grip they need to navigate confidently. The staying power of the product varies, but its ease of use and effectiveness are a boon in bridging the gap that families find themselves facing with one of the most troublesome and common problems with their aging dogs.


Lorrie Shaw is a Certified Professional Pet Sitter, Certified Pet Loss and Grief Companion, and owner
of Professional Pet Sitting, where she specializes in ancillary pet palliative and pet hospice care. She's also a member of Doggone Safe (where she completed the Speak Dog Certificate Program), as well as the International Association of Animal Hospice and Palliative Care, Pet Sitters International, Pet Professional Guild, International Association of Animal Behavior Consultants (supporting member) and Ann Arbor Area Pet Sitters. Lorrie can be found at lorrieshaw.com. She tweets at @psa2.